General Information for Patients & Visitors of Flinders Private Hospital
Mail / Phone a Patient:
(Patient name, Ward)
Flinders Private Hospital
1 Bedford Drive
Bedford Park, SA 5042
Patient Phone - (08) 8275 + room number (4 digits)
Visiting Hours
Flinders Private Hospital understands how important visitors are to making your stay more enjoyable. However, in the interest of patient wellbeing, the need for rest to assist healing, the impact on other patients and security issues, there are set visiting times:
- General Wards - 11:00 am to 8:00 pm
- Critical and Coronary Care Units - 11:00 am to 1:30 pm & 3:30 pm to 8:00 pm
- Please no visitors to the Critical and Coronary Care Units between the hours of 1:30 pm and 3:30pm (This is to allow patients to rest)
The cafe is located on the ground floor, at the hospital entrance. A selection of food snacks and beverages are available.
The Flinders Cafe Hours are:
- Monday to Friday 7:30 am – 5:00 pm
- The cafe is closed on weekends
- Alternatively, Theo’s Cafe is located next to the pedestrian entrance of the multi-storey car park. (closed on Public Holidays)
Just a tea or a coffee?
Tea and coffee making facilities are available in all ward areas for the convenience of both patients and visitors.
Toilets
Visitors can access toilet facilities on the ground floor opposite the main lifts, and on levels 3, 4, 5 and 6. There is a baby change facility on level 2.
Telephones
All patient rooms are equipped with bedside telephones and local calls can be made free of charge. Mobile, STD and ISD calls can be made using phone cards, which are available for purchase at front reception desk. They are available in $5, $10 and $20 denominations. Please ensure you bring appropriate monies with you to hospital to cover your needs. The use of mobile telephones may be restricted in some areas.
Televisions and Radios
Televisions and radios are provided at each bedside.
Chaplaincy
A chaplaincy service forms an important part of our health care team. Please ask the ward staff for contact details.
Interpreter
An accredited interpreter service can be arranged where deemed necessary.
X-Rays
X-Rays remain the property of the patient and are to be taken home by the patient on discharge. Flinders Private Hospital does not keep x-ray films, scans etc and does not accept responsibility following the patient’s discharge.
Valuables and Money
Patients are strongly advised not to bring valuables, jewelery or excessive sums of money to hospital. Flinders Private Hospital does not accept responsibility for loss or damage to personal property. Secure facilities at each hospital are available on request.
Car Parking
Car Parking is available at a cost to the user, either at the front of the hospital, or in the multi-storey car park adjacent to the hospital, accessed from Flinders Drive.
Driving
Flinders Private Hospital advises against driving a motor vehicle for 24 hours following an anaesthetic. Motor vehicle insurance policies may be void in the event of an accident. It is also recommended that you don’t use any dangerous machinery or tools, make important decisions, sign legal documents or drink alcohol for at least 24 hours after surgery.
ACHA Foundation
The ACHA Foundation raises funds to help continually improve the quality of medical equipment, facilities and services in ACHA Health hospitals. Donations are tax deductible; envelopes are available from hospital reception or wards.
Private Patients Hospital Charter
A copy of this booklet is available in all ward areas.
Patient Feedback
Patient feedback is important to Flinders Private Hospital and we encourage all patients to tell us how they feel about the level of customer service, the facilities and the staff. A Praise, Complaints & Suggestions form will be made available to you during your stay. Should you have any concerns about any aspect of our service or facilities while you are in hospital, please ask to speak to the Clinical Manager of your ward so that we can assist you as soon as possible.
Flinders Private Hospital Occupational Health and Safety and Environment Policy
Flinders Private Hospital recognises its moral and legal responsibility to provide and maintain a safe and healthy environment for employees, patients, contractors, visitors and others. This commitment extends to ensuring that the organisation’s operations do not place the community or the environment at risk of injury, illness or damage.
Smoking
Smoking is NOT permitted in Flinders Private Hospital.
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