Measures of Hospital Performance

At Flinders Private Hospital, we take quality and safety seriously.  To help patients make informed decisions, Flinders Private Hospital publishes a number of safety and quality indicators. This is just one part of our program to continually maintain and improve our high standards of quality and safety.
Quality can be defined and measured in many ways. At Flinders Private Hospital, quality is not just a simple measure – it is a comprehensive look at many aspects of a patient's experience. We have chosen to publish a range of clinical and safety measures which provide you with information about our performance in providing safe, quality healthcare. Click on the links below to view our data.

Infection Rates
Hand Hygiene
Patient Falls
Pressure Injuries
Unplanned Readmission to Hospital
Unplanned Return to Theatre
Babies with a Healthy Apgar score
Length of Stay for Childbirth

Many organisations today are measuring quality in health care using varying criteria. Evaluating this information can be difficult and time-consuming since not all measures reflect the same information from one report to another. However, it is important for patients to ask questions and look at quality information to ensure they are getting the efficient and effective care they need.
Flinders Private Hospital is a member of the Adelaide Community Healthcare Alliance Incorporated (ACHA). ACHA and its contracted manager Healthscope, supports transparent public reporting of healthcare quality data and actively participates in initiatives of the following organisations.

Australian Commission on Safety and Quality in Healthcare (ACSQHC)
– The Australian Commission on Safety and Quality in Healthcare (the Commission) was established in 2006 by the Australian, State and Territory Governments to lead and coordinate national improvement in safety and quality. Healthscope (ACHA’s contracted manager) - has representation on the Private Hospital Sector Advisory Committee and several key working groups.

Australian Institute of Health and Welfare
- The Australian Institute of Health and Welfare (AIHW) is a major national agency set up by the Australian Government under the Australian Institute of Health and Welfare Act to provide reliable, regular and relevant information and statistics on Australia's health and welfare.

MyHospitals Website – This website lists all public and private hospitals in Australia, along with information about waiting times for elective surgery and emergency department access. Healthscope (ACHA’s contracted manager) - has representation on the MyHospitals Development Advisory Committee.

Patient Stories
The experience of patients are another gauge of how well ACHA and Healthscope are doing at caring for patients and their families.